To be able to see wholesale prices and make an order you need to register with us. You can see the prices once we activate your account and send you log-in details.

Buyers can sign up by following the Buyer registration form, filling out the application and attaching the relevant documentation required for the verification of your business. Applicants may be required to submit: Business licenses, permits and purchase invoices. This is used to validate your business - the documentation supplied must match your business details. Once your membership has been granted you will receive a confirmation email giving you access to the latest fashions from wholesale sellers selling on the platform.

TradeGala is an online wholesale fashion market place designed for genuine retailers to purchase wholesale fashion from sellers. In order to protect our wholesale fashion sellers a verification process has been put in place to ensure that all product purchases are made by genuine wholesale buyers for the purpose of resale.

We investigate each application on a case-by-case basis. While registering, please, provide as many business details as you can, such as link to your online shop. We might get back to you with an email asking for further details, prior to activating your account.

You can make changes to your membership information by visiting the ‘My Account’ section of the website, where you can make changes to your contact details, address, payment details and billing information.

TradeGala uses the latest technology, featuring firewalls and security systems designed to protect your personal information. We make it our priority to ensure that your privacy and information is secure. For full details of our privacy policy and how we protect your data please click here

In either of these cases please follow the below procedure:

In top right corner of the home page please click "Log-in", on the next screen enter the email address you registered with us and then click "Click here if you've forgotten your password".

If the system cannot find a hint for your password, or the hint doesn’t help, please click "Click here and we will email you instructions", so an email will be sent to your registered e-mail address in order to reset the password

You can use our drop-down menus to refine your results by specific categories, vendors and product groups. By inputting keywords into the search bar, you will be able to find the specific products. Searches can also be made using the following: product code/number, company name and the exact name of the product

If the system says ‘Notify Me’ when you try to add item to the basket it means that this particular style is out of stock at the moment and is not available for ordering. Once the item is back In Stock, you will receive an email notification.

You can only add to the basket and proceed to checkout with the items which we physically have in stock. We are not taking advance payments for the items yet to come.

If the system asks you to remove the item from the basket to complete the transaction, it means that this particular style is out of stock at the moment and is not available for ordering. You can only add to the basket and proceed to checkout with the items which we physically have in stock

You can click ‘Notify Me’ to receive an email notification, once the style is back In Stock.

Each seller sets a minimum order which is displayed in the product page and at the check-out. You can check out orders from a single seller or from multiple sellers at the same time as long as you reach the minimum order threshold per seller.

Of course! Your order will be separated into sub-baskets per seller so you can easily order just from one or all at once. All orders are shipped directly by the seller that designed and created it, so there may a minimum order required – you will be able to see details in the seller details and also in your basket.

Each seller stipulates their own lead times for shipping – please refer to the product page, seller portal or basket for details

The security of our Buyers is very important to us which is why we created our Payment Guarantee. For every order you make to one of our registered Sellers your payment is held in trust until you have received and are happy with your order. Find out more on our Payment Guarantee page. Find out more here

Our premium sellers offer free shipping to the UK on orders with a value of £150 or more, and to the EU and US on orders with a value of £300 or more. Find out more here

Our exclusive sellers offer their products to hand-chosen boutiques and retailers, thus maintaining location exclusivity for their clients. If you would like to buy from an exclusive seller you may apply using the tools provided and the seller will grant you access to view and purchase their products if you meet their requirements

There is no possibility to make any changes to the order once it has been paid and confirmed. If it has not yet been shipped it must be cancelled fully, then you can raise it again.

If the order has been already dispatched you have to follow the Returns Procedure.

Please check the Returns Policy section, along with Terms and Conditions page for more information.

Sellers on TradeGala are located throughout the world (their location will be clearly stated in the product details). International shipments are subject to import duties, customs taxes and/or fees imposed by the destination country. These charges are typically due when the shipment reaches the destination country. Please note that TradeGala has no control over import charge. Please contact your local customs office for further information before placing your order.

All such custom duties, taxes or fees are the responsibility of the buyer (even if you refuse any shipments upon delivery). International shipments may be inspected by customs authorities and it is the buyer’s responsibility to comply with all laws and regulations of the destination country.

Yes, you can use the pictures of the products sold by us but only to re-sell the product and not for any other Marketing / Advertising/ Promotional activities outside of your own retail shop or website. You can use the pictures ONLY for the products you bought from us. Please read our terms and conditions for more information on using pictures.

It is also advisable to have a look at our Terms and Conditions, where you can find more info about how to use the pictures.

Please don’t hesitate to contact us for more information